Managing product returns is probably one of the most complex organizational tasks; not only because it involves complete re-processing of the sales transaction, but also because their are huge costs involved in terms of money, time and customer dissatisfaction. Read more »
Conflict management in virtual organizations
Over the time, there has been a substantial change in the structure and size of businesses. The businesses have grown in their sizes and the traditional simple organizational structures do not exist anymore. Today’s businesses run into a hyper-competitive market environment and the human resources are considered to be the assets for winning competitive advantage. Read more »
Compensation management during recession
During an economic downturn or recession, one of the most severe challenges that HR managers face relates to designing the employees’ compensation structure that serves the needs of both the employees as well as the organization. Read more »
Concept of Holistic Marketing
In the words of Kotler, “The Holistic Marketing Concept is based on the development, design and implementation of marketing programs, processes and activities that recognizes their breadth and inter-dependencies ” Holistic marketing is a marketing philosophy that believes ‘everything matters’. Read more »
Knowledge management cycle
Knowledge is a key to success. Knowledge management is one of the most important activities that an organization has to adapt (Davidson & Voss, 2002). The following figure shows the knowledge management cycle. Read more »
Strategies to emerge as a leader in the market
The following are some of the strategies that multinational corporations in India can adopt in order to improve their brand image in the international market and become a world player (Daft and Lane, 2009) Read more »
Managing Employee Failure
Since the very inception of the terms ‘failure’ and ‘success’, these have been perceived in an absolute sense of being negative and positive respectively. Failure has always been avoided and success on the other hand is welcomed. Read more »
Challenges of Succession Planning in Family Business
Family businesses have a significant presence in the global economy. Family businesses are owned and managed mostly by the members of a single family and the control therefore lies majorly in the hands of family. Family businesses possess a unique feature of combining family and business together which render unique benefits but at the same time confront them with unique challenges also. Read more »


