Knowledge management in organisations

By Priya Chetty on February 4, 2012

The following figure outlines Knowledge Management in an organisational perspective.  As seen in the figure, Knowledge should be studied as an interrelationship between stimulus and response:

Figure 1: Knowledge Management in Organisations. {Source: Frappaolo, C. (1996) }
Figure 1: Knowledge Management in Organisations. {Source: Frappaolo, C. (1996) }

While studying with respect to an organisational perspective, stimulus could be further classified into two types:

  • Anticipated Stimulus
  • Unanticipated Stimulus

Similarly, response could be further classified into two types

  • Planned response
  • Unplanned response

The coordination of stimulus and response is exhibited in the form of Knowledge of an individual. An organisation is composed of a group of individuals. Hence the knowledge of an organisation collectively denotes the overall knowledge level of all its human resource.

It is essential to manage Knowledge in any organisation and proper knowledge management in-turn contributes to development or birth of new innovative ideas.

The Process of Knowledge Management in Organisations

In any organisation, Knowledge Management is essential. The Knowledge Management process of any organisation can be explained as follows:

Figure 2: Process of Knowledge Management in Organisations {Source: Hislop, D. (2005) }
Figure 2: Process of Knowledge Management in Organisations {Source: Hislop, D. (2005) }

Knowledge management consists of the following steps:

  • Collecting
  • Organising
  • Summarizing
  • Analyzing
  • Synthesizing
  • Decision Making

Knowledge as the figure shows is the combination of data and information. The knowledge collected initially is helpful in any organisation in decision making.

 

References

  • Carl Frappaolo, Knowledge management, Capstone, 2006
  • Donald Hislop, Knowledge management in organizations: a critical introduction ,Oxford University Press, 2005

I am a management graduate with specialisation in Marketing and Finance. I have over 12 years' experience in research and analysis. This includes fundamental and applied research in the domains of management and social sciences. I am well versed with academic research principles. Over the years i have developed a mastery in different types of data analysis on different applications like SPSS, Amos, and NVIVO. My expertise lies in inferring the findings and creating actionable strategies based on them. 

Over the past decade I have also built a profile as a researcher on Project Guru's Knowledge Tank division. I have penned over 200 articles that have earned me 400+ citations so far. My Google Scholar profile can be accessed here. 

I now consult university faculty through Faculty Development Programs (FDPs) on the latest developments in the field of research. I also guide individual researchers on how they can commercialise their inventions or research findings. Other developments im actively involved in at Project Guru include strengthening the "Publish" division as a bridge between industry and academia by bringing together experienced research persons, learners, and practitioners to collaboratively work on a common goal. 

 

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