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Majumder, A. (2019). Expectations-disconfirmation model of customer satisfaction for business performance. [online] Project Guru. Available at: https://www.projectguru.in/measure-customer-satisfaction-loyalty/model-expectation/ [Accessed 17 Sep. 2024].

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(Majumder, 2019)

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Majumder, Avishek "Expectations-disconfirmation model of customer satisfaction for business performance" Knowledge Tank, Project Guru, 29 Mar 2019, https://www.projectguru.in/measure-customer-satisfaction-loyalty/model-expectation/. Accessed 17 Sep 2024.

In text

(Majumder)

Bibliography

Majumder, Avishek (2019, Mar 29). Expectations-disconfirmation model of customer satisfaction for business performance. Knowledge Tank; Project Guru. https://www.projectguru.in/measure-customer-satisfaction-loyalty/model-expectation/

In text

(Majumder, 2019)

Bibliography

Majumder, Avishek "Expectations-disconfirmation model of customer satisfaction for business performance." Knowledge Tank, Project Guru, Mar 29 2019, https://www.projectguru.in/measure-customer-satisfaction-loyalty/model-expectation/.

Footnote

Majumder, Avishek "Expectations-disconfirmation model of customer satisfaction for business performance", Project Guru (Knowledge Tank, Mar 29 2019), https://www.projectguru.in/measure-customer-satisfaction-loyalty/model-expectation/.

Expectations-disconfirmation model of customer satisfaction for business performance

By Avishek Majumder on March 29, 2019

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