The effect of mergers and acquisitions manifests in many ways determining a firm’s financial performance.
Understanding the value of logistical cost in a business
Often the efficiency of the logistics function of a business is estimated in terms of value. But there is no concrete definition of the term ‘value’ in logistics.
The need for customer value creation
Customer value creation has various meanings, some may consider it as the price of a commodity, whereas, others may consider value as a benefit or utility that is achieved after consumption.
Understanding the importance of Buttle’s CRM value chain model
The main aim of CRM value chain model is to integrate an organisation’s internal and external process to create value for the customer at a profit
Identifying the key performance indicators for performance management
Since the 1980s there has been an increasing emphasis on the importance of performance management systems. It involves the identification of certain parameters, also known as key performance indicators to effectively evaluate the performance of an employee
Expectancy theory and performance management system
Expectancy is a belief for performing a job satisfactorily, instrumentality involves rewards for performances and valence focuses on the value of the positive rewards (Parijat & Bagga, 2014).