Customer portfolio is a list segmented into the various groups of customer that a business should build relationships with. It is basically a tool that helps to keep track of customer activities and generate relationships with them.
A suitable partner selection to validate CRM implementation
Having built the CRM project foundations, the next phase involves the specification of needs for the CRM and selecting the right suitable partner in conduction of CRM.
How personal trait influence online consumer behaviour?
Personal traits reflect some important characteristics of an online consumer like an attitude, self-image and perception.