Category: Consumer Behavior

By Isita Maity & Priya Chetty on October 11, 2021 No Comments

Numerous theorists believe that the influence of social groups helps people meet mutual needs and demands. This article aims to determine the influence of social groups on the buying behaviour of rural consumers in today’s marketplace.

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By Ashni walia & Priya Chetty on May 26, 2020 2 Comments

The concept of the family life cycle has gained popularity in the last few decades due to its relevance in the consumer decision-making process. For example, as a person grows older, his buying choices depend less on his own needs and more on his family’s collectively.

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By Priya Chetty on April 27, 2020 No Comments

Customer loyalty programs are one of the key marketing concepts that have been researched extensively especially in the purview of services.

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By Ashni walia & Priya Chetty on October 15, 2019 No Comments

This article focuses on the thematic analysis of interviews about personal characteristics affecting the online purchase decision of the Millennials and Generation Z in India.

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By Ankita Agarwal & Priya Chetty on September 10, 2019 No Comments

One of the many tactics includes encouraging customers for impulse buying. This phenomenon can be better explained through Hawkins Stern’s impulse buying theory.

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By Priya Chetty on September 3, 2019 No Comments

Over the years, many models of consumer behaviour have been proposed, particularly in the context of the online shopping environment. A few of these models are; Engel-Kollat Blackwell Model, Kim, Ferrin and Rao’s (2008) model, Yan and Dai’s (2009) model, and Fang’s (2012) model.

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By Sayan Mitra & Priya Chetty on August 26, 2019 No Comments

Maslow’s hierarchal need is known as a theoretical psychology concept which deals with five stages of the human need in a pyramid.

 
By Abhinash Jena on August 16, 2019 1 Comment

Online shopping facilitates buying and selling of products and services beyond the geographical periphery. The array of interdependence and parameters that emerge from coalescence among consumer behaviour as well as economic and human behaviour lead to the emergence of several theories like the Marshallian economics model.