Privacy policy

Project Guru provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information through www.projectguru.in (the “Site” ), features, applications, widgets or online services that are owned or controlled by Project Guru and that post a link to this Privacy Policy (together with the Site, the “Service” ), as well as any information Project Guru collects offline in connection with the Service. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. 

Note that we combine the information we collect from you from the Site, through the Service generally, or offline.

By accessing or using the Service, you consent to the information collection, disclosure, and use practices described in this Privacy Policy. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Service at all times. Please also review our Terms of Service, which governs your use of the Service.

By visiting www.projectguru.in you are accepting and consenting to the practices described in this Policy.

1. Information collection

Project Guru is an online platform that connects clients & freelancers. Users of the Service may be Clients (anyone utilizing the Project Guru platform to request services) or Freelancers (any company, individual user, or groups of associated individual users or companies utilizing the Project Guru platform to offer services). Freelancers may also use the platform as clients to work with other Freelancers.

Information you provide to us

Information received from third parties

We also may receive information about you from third parties. For example, we may supplement the information we collect with outside records or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service). If we combine the information we receive from others with information we collect through the Service, we will treat the combined information as described in this Privacy Policy.

Information collected from users automatically

We and our third-party service providers, including analytics and third-party content providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information:

We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, and site functionality.

The information we collect also includes the Internet Protocol (“IP”) address, your location (If you allow) or other unique device identifiers (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your Device by its Device Identifier. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the device used to access the Service.

The technology used to collect information automatically from Project Guru users may include the following:

In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf.

User Profiles: You may have the opportunity to create a profile, which consists of information about you, and may include Personal Information, photographs, examples of your work, information on work previously performed via the Service and outside the Service, skills, hourly pay rates, income from Project Guru, feedback/ rating information and other information, including your username (“Profile”). The information in your Profile may be visible to all Project Guru Users and the general public subject to the privacy choices you make within your Project Guru Profile. You may edit certain information in your Profile via your account and may choose to limit who is able to view certain content you post to your Profile. If, in any case, you believe that an unauthorized profile has been created about you, you can request for it to be removed by contacting us.

To request removal of your personal information from our website, contact us. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

2. Information use

We use information collected through the Service to provide and improve the Service, process your requests, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent.

We use information we collect:

Unless you request that we delete certain information, we retain the information we collect for at least 5 years and may retain the information for as long as needed for our business and legal purposes.

3. Information sharing and disclosure

Project Guru will not sell or rent any collected information to third parties. Project Guru will not share your information with other users or third parties except in cases required to provide services you request through Project Guru.

We share your information with third parties, including service providers, regulated institutions (e.g., financial institutions), affiliated entities, and business partners as set out below. In the section below, we also list the reasons why we share information.

4. Third party analytics providers, ad servers and similar third parties

Project Guru works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us.

5. Your account & notification settings

Registered Project Guru users may update their choices regarding the types of communications you receive from us through your online account. You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications. You may opt-out of receiving text messages by replying “STOP” to any text message received.

6. Security

Project Guru takes commercially reasonable steps to help protect and secure the information it collects and stores about Project Guru users. All-access to the Site is encrypted using industry-standard transport layer security technology (TLS). When you enter sensitive information (such as tax identification number), we encrypt the transmission of that information using secure socket layer technology (SSL). We also use HTTP strict transport security to add an additional layer of protection for our Project Guru users. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your personal data, Project Guru cannot ensure and does not warrant the security of any information you transmit to us.

7. Changing your information or closing your account

Upon request, Project Guru will provide you with information about whether we hold any of your personal information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. You may access, correct, or request the deletion of your personal information by making updates to that information or by contacting Project Guru through your online account. If you request to access all personal information you’ve submitted, we will respond to your request to access within 30 days. If you completely delete all such information, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use the Service. If you would like us to delete your account in our system, you can do so by sending a written request by email to [email protected]. We will use commercially reasonable efforts to honor your request; however, certain information will actively persist on the Service even if you close your account, including information in your Workstream and messages you posted to the Service. In addition, your Personal Information may remain in our archives and information you update or delete, or information within a closed account may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove the information you posted publicly through or on the Service. Bear in mind that neither you nor Project Guru can delete all copies of information that has been previously shared with others on the Service.

8. International transfer of personal information

Project Guru is an Indian Partnership Firm. If you are located outside India and choose to provide information to us, Project Guru transfers Personal Information to India for processing. India may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to India, we will protect it as described in this Privacy Policy. By visiting the Service, or providing Project Guru with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in India.

Project Guru protects personally identifiable information from residents of the European Union, other European Economic Area countries, and Switzerland in accordance with applicable law (including, as applicable, reliance upon your consent and EU-approved standard contract clauses).

9. Links to other sites

Our Service contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.

10. Public profile

The profile you create on our site will be publicly accessible unless otherwise indicated. Public profiles may be indexed by Google and other ‘Search Engines’ and display information in search results. You may change the privacy settings of your profile through your account portal.

To stop Google Indexing: You can stop your profile from being index by Google and other search engines by changing the required settings from your online account.

11. Additional terms for eea customers

The information below is required pursuant to the EEA law regarding privacy and data protection. The terms below apply to EEA customers in addition to the terms in the rest of the Policy.

For the purposes of the General Data Protection Regulation (“GDPR”), If you have any questions about this Policy, please contact us.

12. Phishing & online fraud

Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as “phishing” are of great concern to Project Guru. In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be Project Guru, please report to us.

Project Guru ensures to take all measures to secure the online platform & other services but in rare cases certain users may request you to communicate outside the Project Guru system and request money deposit. You should never deposit or send money to any user outside the Project Guru platform.

13. Changes to this policy

Project Guru may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email, at our discretion. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information unless you consent to the new or revised policy.