Category: Marketing

By Ashni walia & Priya Chetty on November 18, 2019 No Comments

The aim of this article is to determine the impact of product characteristics on the online shopping behaviour of generation Z and millennials. The conceptual framework framed through literature review identified four main factors affecting online shopping decisions.

 
By Ashni walia & Priya Chetty on October 15, 2019 No Comments

This article focuses on the thematic analysis of interviews about personal characteristics affecting the online purchase decision of the Millennials and Generation Z in India.

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By Ashni walia & Priya Chetty on October 10, 2019 No Comments

To identify the strategies adopted by e-commerce businesses the study adopts a mix method that includes interview and survey methods.

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By Priya Chetty on October 9, 2019 No Comments

Order fulfilment is an integral part of the Supply Chain Management (SCM) process. It works towards fulfilling the requirements of the consumers in the process.

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By Ankita Agarwal & Priya Chetty on September 20, 2019 No Comments

The Activity-based Costing (ABC) model is one of the many approaches to estimate logistics costs. The term was coined in the late 1980s by Robert Cooper and Robert Kaplan in their article titled, “Measure Costs Right: Make the Right Decisions.”

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By Ankita Agarwal & Priya Chetty on September 17, 2019 No Comments

Often the efficiency of the logistics function of a business is estimated in terms of value. But there is no concrete definition of the term ‘value’ in logistics.

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By Ankita Agarwal & Priya Chetty on September 10, 2019 No Comments

One of the many tactics includes encouraging customers for impulse buying. This phenomenon can be better explained through Hawkins Stern’s impulse buying theory.

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By Priya Chetty on September 3, 2019 No Comments

Over the years, many models of consumer behaviour have been proposed, particularly in the context of the online shopping environment. A few of these models are; Engel-Kollat Blackwell Model, Kim, Ferrin and Rao’s (2008) model, Yan and Dai’s (2009) model, and Fang’s (2012) model.

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