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Ashni Walia and Avishek Majumder on July 29, 2019 No Comments
A generation is determined by lifestyle and social values that influence buying behaviour. This is more commonly understood by factors like education, income and gender.
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Shruti Thakur and Priya Chetty on July 26, 2019 No Comments
The buying process goes through a series of steps, leading to a purchase decision (Ordun and Ordun, 2015). The series of steps that lead to either of the two outcomes is very important for marketers to understand to avoid negative outcomes. To understand these steps, marketers should first assess consumer buying behaviour.
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Apara Bhattacharya and Priya Chetty on July 25, 2019 No Comments
Social media marketing refers to the use of social media platforms for the purpose of sales promotion (Agrawal and Kaur, 2015; Duffett, 2017). This has completely changed the dynamics of the market by giving more power to the consumers.
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Jaideep Bhattacharjee and Priya Chetty on July 23, 2019 No Comments
Reverse logistics is often known as aftermarket logistics or aftermarket supply chain. It is described as the activities that are carried out to recapture the value after the product has been sold (Dekker, et al., 2013).
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Ashni Walia and Avishek Majumder on July 22, 2019 No Comments
The phenomenal growth of social media has impacted almost every aspect of a young consumer’s life over the past two decades. Today, a significant number of youths spend a large amount of time on various social media platforms.
Online shopping has grown exponentially over the past two decades due to technological advancements. This is leading to a change in consumer buying behaviour.
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Priya Chetty and Avishek Majumder on July 18, 2019 No Comments
Brand loyalty leads to the repeated purchase of products or services and holds an appropriate and positive attitude towards business. The success of e-commerce relies heavily on brand loyalty and it has been theorized as a “vital driver of post-purchase spectacles”.